Non-Medical Transportation

Non-Medical Transportation

Safe, reliable transportation to appointments, activities, and community events across Central Ohio.

Who We SupportIndividuals needing non-emergency transport.
Service AreaFranklin County and surrounding areas.
Vehicle TypeAccessible vehicles available.

WHAT IT IS

Personalized care, right at home.

Our Non-Medical Transportation service ensures individuals can access the community, attend appointments, and participate in daily activities with confidence. Our drivers are trained, background-checked, and committed to safe, respectful transport.

WHO IT'S FOR

For individuals who need reliable, non-emergency transportation to medical appointments, therapy sessions, work, school, or community events — and who require a trained, supportive driver.

WHAT'S INCLUDED

Reliable help with daily living.

Medical appointment transportation
Community and social outings
School and work transport
Shopping and errands
Wheelchair-accessible vehicles available
Friendly, trained drivers

HOW IT WORKS

Simple steps to begin care.

Talk to Us

Contact our team for a discussion about your needs.

Care Plan

We create a personalized plan that fits your lifestyle.

Start Services

Meet your caregiver and begin receiving trusted support.

"Reliable, respectful, and truly a service you can trust."
— Care Recipient, Franklin County

FREQUENTLY ASKED QUESTIONS

Common questions about Non-Medical Transportation.

Rides can be scheduled by calling our office directly or through your case manager. We recommend booking at least 24-48 hours in advance for regular appointments, though we accommodate same-day requests when possible.

Yes. We maintain wheelchair-accessible vehicles in our fleet to accommodate individuals with mobility needs. Please let us know your accessibility requirements when scheduling.

We serve Franklin County and surrounding counties in Central Ohio. If you're unsure whether your location is within our service area, please contact us and we'll confirm availability.

Yes, non-medical transportation is a covered service under several Medicaid waiver programs. Our team will help verify your eligibility and coordinate authorization with your case manager.

EXPLORE MORE SERVICES

Additional support options.

Questions about Non-Medical Transportation?

We're here to help. Reach out today to learn more or get started.